CELL C - Not paying customer refunds

I cancelled my contract with Cell C on 12 April 2021 at 8h26. Cell C then proceeded to debit my account and they now owe me R2206.45, which they have confirmed. I enquired about my refund on Wednesday, 9 June 2021 at 13h19. The consultant's name was Patricia Maseretse and the reference ***. My next call was on 20 September 2021 and Palesa was the consultant. Today, 6 October 2021 @ 10h20 I spoke to Atini. She said that I would get an sms with a reference number. I am still waiting.... I have spent more on call costs than my refund is worth, trying to get my refund back, but it is a matter of principal.

Please do not contract with Cell C, as you will see that the reception and customer service is non-existent. Save yourself a lot of frustration and use another supplier.