KN
Kholosa N

1 reviews | Active since May 2023

05 May 2023, 09:13

Cell C not issuing Paid up letter

I requested a paid up letter from Cell C, they escalated my case on the 28th April 2023 and I was informed that the turnaround time is 48 hours... 48 hours passed days ago and I still haven't received the paid up letter...and I have been calling their 084 135 number and I am not getting any assistance...What an inconvenience!!!

0
Replies (2)
Cell C
Cell C's reply05 May 2023, 09:58
Official
Hi Kholosa Nxala

Thank you for contacting Cell C. 

We have received your follow-up request regarding the Paid-Up Letter. 

Our team will be in touch to assist. 

Regards
^MP 
KN
Kholosa N's update05 May 2023, 10:06
Reviewer Update
Thank you so much Cell C , I have just received the Paid up letter.