OB
Olaf B

1 reviews | Active since Apr 2013

03 Jun 2015, 09:01

CELL C NOT DOING SIM SWAP

CELL C NOT DOING SIM SWAP. I got a new phone delivered on Monday, it is now Wednesday and the sim swap has not been done. The new sim card is a different size. AFTER 4 CALLS TO THE CUSTOMER CARE LINE NOTHING HAS BEEN DONE

0
Replies (1)
Cell C
Cell C's reply03 Jun 2015, 09:08
Official
Hello olafb,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN

Best regards,