CELL C NOT COMPLYING

I brough my tablet through FNB and now the last year I am struggeling to get my airtime that is part of the package. I contact FNB they refer me to Cell C. I do not get joy with either of them.<br> <br> Secondly I have a Union phone that were at Cell C but is now ported to Vodacom. This is now a month ago with this number I cannot use the phone at all due to the simcard not working. At this stage there are round about 85 Chairpersons struggle with this. I do not know where the second number fault lies with Cell C or Vodacom. I did contacted Vodacom according to them it is not yet on their system.