Cell C not caring for customers

Good Day<br> I have a contract with Cell C for value of almost R2000.<br> In my contract it states that if my phone is defective they will give me another phone and repair my current phone.<br> I visited my local branch about a month and a half ago. They said they do not have any loan phones available and will contact me when they do.<br> Till this date I have heard nothing from them, I called them numerous times yesterday and no answer. I left a message on the answering machine as requested to please call me regarding enquiry of my phone.<br> Still no reply. Today I went there in frustration as my phone is used for work purpose and I have been battling for 40+ days.<br> They then told me there is still no lone phone and there is nothing they can do for me as the manager was not there for the second time I come there.<br> I told them that I am a paying customer and I have been patient enough. The lady that does the admin had a attitude with me that made me want to jump through the ceiling. I am now back at the office with still no result. To make things worse it seems like there is a problem with CellC network today and I cant make or receive calls Disappointed Sharks Supporter.