FM
Francesco M
1 reviews | Active since Jan 2013
06 Feb 2020, 15:56
Cell C Northern Cape Mall
Cell C Northern Cape mall is next level useless. I took out a data contract for our business and immediately saw there was no coverage, despite been told that there was. We emailed Cell C on the 26th April 2019, to cancell the contract due to no coverage. Cell C is still debiting my account, despite not been able to use any data for nearly a year. I have sent the cancellation x7 times now, and still waiting for a refund. I have never met such a bunch of *********** business in my life as the Cell C Northern Cape Mall. Anyone thinking of business with these clowns, please think again. Shame on all of you.
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Replies (3)
Cell C's replyOfficial
06 Feb 2020, 19:40Hi Francesco
We apologize for the manner in which this matter was handled. This is not the standard of service we want for our customers.
We will get one of our team members to assist.
^PN
We apologize for the manner in which this matter was handled. This is not the standard of service we want for our customers.
We will get one of our team members to assist.
^PN
Cell C's reply06 Feb 2020, 19:40
Official
Hi Francesco
We apologize for the manner in which this matter was handled. This is not the standard of service we want for our customers.
We will get one of our team members to assist.
^PN
We apologize for the manner in which this matter was handled. This is not the standard of service we want for our customers.
We will get one of our team members to assist.
^PN
Cell C's replyOfficial
07 Feb 2020, 15:43 Good Day Francesco
Thank you for bringing this matter to our attention and allowing us the opportunity to assist.
As per our telephonic conversation, we are on top of it and will revert as soon as possible.
^NS
Thank you for bringing this matter to our attention and allowing us the opportunity to assist.
As per our telephonic conversation, we are on top of it and will revert as soon as possible.
^NS
Cell C's reply07 Feb 2020, 15:43
Official
Good Day Francesco
Thank you for bringing this matter to our attention and allowing us the opportunity to assist.
As per our telephonic conversation, we are on top of it and will revert as soon as possible.
^NS
Thank you for bringing this matter to our attention and allowing us the opportunity to assist.
As per our telephonic conversation, we are on top of it and will revert as soon as possible.
^NS
Cell C's replyOfficial
13 Feb 2020, 09:52Good Day Francesco
We have requested the relevant documents from Cell C North Cape Mall and will revert as soon as we have received them to assist further.
^TN
We have requested the relevant documents from Cell C North Cape Mall and will revert as soon as we have received them to assist further.
^TN
Cell C's reply13 Feb 2020, 09:52
Official
Good Day Francesco
We have requested the relevant documents from Cell C North Cape Mall and will revert as soon as we have received them to assist further.
^TN
We have requested the relevant documents from Cell C North Cape Mall and will revert as soon as we have received them to assist further.
^TN