NE
Nelis E
1 reviews | Active since Jan 2020
05 Sept 2023, 08:42
Cell C non helpful
After 7 weeks of battle to remove private number from my phone when calling people,this morning all calls that comes in now is also private,is there any body in Cell C that knows how to removed it,is it so difficult task for so such a big company,can believe this,phone again now wirh reply sistem have problems ???????
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Replies (1)
Cell C's replyOfficial
05 Sept 2023, 09:11Dear Nelis Esterhuizen,
Thank you for reaching out to us.
We understand your frustration, and we want to resolve this for you.
We have reset your settings from our end will you please try the below option on your Samsung device go to:
Phone settings - Tap on the 3 little dots in the top right hand corner - Settings - other call settings - show caller information should be on...
Once done please restart your device and let us know of the outcome.
Regards,
^SR
Thank you for reaching out to us.
We understand your frustration, and we want to resolve this for you.
We have reset your settings from our end will you please try the below option on your Samsung device go to:
Phone settings - Tap on the 3 little dots in the top right hand corner - Settings - other call settings - show caller information should be on...
Once done please restart your device and let us know of the outcome.
Regards,
^SR
Best regards,
Cell C's reply05 Sept 2023, 09:11
Official
Dear Nelis Esterhuizen,
Thank you for reaching out to us.
We understand your frustration, and we want to resolve this for you.
We have reset your settings from our end will you please try the below option on your Samsung device go to:
Phone settings - Tap on the 3 little dots in the top right hand corner - Settings - other call settings - show caller information should be on...
Once done please restart your device and let us know of the outcome.
Regards,
^SR
Thank you for reaching out to us.
We understand your frustration, and we want to resolve this for you.
We have reset your settings from our end will you please try the below option on your Samsung device go to:
Phone settings - Tap on the 3 little dots in the top right hand corner - Settings - other call settings - show caller information should be on...
Once done please restart your device and let us know of the outcome.
Regards,
^SR
Best regards,