SJvR
Sarah-Jane Jansen van Rensburg
1 reviews | Active since Nov 2024
06 Nov 2024, 06:07
Cell C non existing Customer service
My contract with Cell C expired in July 2024 and yet every month since then they charge me a R70.00 fee for a failed debit order penalty fee. I have emailed them and been on numerous calls to try and sort this issue out. Each month they reverse the debit just to charge me again the next month. Everytime I contact them I have to start my story all over again. How do I get this resolved
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Replies (2)0
Replies (2)SJvR
Sarah-Jane Jansen van Rensburg's updateReviewer Update
06 Jan 2025, 15:00Still no response and I am still getting billed for this unpaid debit order, YET I DO NOT HAVE AN ACCOUNT WITH CELL C
SJvR
Sarah-Jane Jansen van Rensburg's update06 Jan 2025, 15:00
Reviewer Update
Still no response and I am still getting billed for this unpaid debit order, YET I DO NOT HAVE AN ACCOUNT WITH CELL C
SJvR
Sarah-Jane Jansen van Rensburg's updateReviewer Update
06 Jan 2025, 15:42It would seem that your different departments do not speak to each other, as I have received a statement showing differently to your reply. As well as a WhatsApp message asking me to supply my banking details for my unpaid account.
Please sort this out and remove all trace of my contact details from Cell C database
Regards
Sarah-Jane
Please sort this out and remove all trace of my contact details from Cell C database
Regards
Sarah-Jane
SJvR
Sarah-Jane Jansen van Rensburg's update06 Jan 2025, 15:42
Reviewer Update
It would seem that your different departments do not speak to each other, as I have received a statement showing differently to your reply. As well as a WhatsApp message asking me to supply my banking details for my unpaid account.
Please sort this out and remove all trace of my contact details from Cell C database
Regards
Sarah-Jane
Please sort this out and remove all trace of my contact details from Cell C database
Regards
Sarah-Jane