WP
Willem P

1 reviews | Active since Jan 2015

07 Jul 2019, 11:10

Cell C no signal. They are useless!

Cell C has serious coverage issues!! I have a fixed LTE contract with them and live in a area where they supposedly have fixed LTE coverage but I have daily issues with my network. I have phoned them and reported it took the a month to get back to me and the issue is still not resolved!! I also have a cellphone contact with them and I’m struggling to get network as well it shows that I have signal LTE but there is no signal can’t even send a Whatsapp msg. Do not take out any type of contact with Cell C they are useless!!

0
Replies (3)
Cell C
Cell C's reply08 Jul 2019, 10:12
Official
Good morning Willem

We have escalated this matter for further assistance. Do expect communication. 

Regards 
Cell C | PN 



Cell C
Cell C's reply11 Jul 2019, 15:36
Official
Good afternoon Willem

Please note that we have been trying to reach you on 071****192 and  074****258 with no success. Kindly provide an alternative contact number or convenient time to contact you and we'll gladly assist.

Regards
Cell C | PN
WP
Willem P's update06 Aug 2019, 21:38
Reviewer Update
Have still not heard anything from cell c it’s been more than a month. Just shows how much they care about their customers and customer service. Definitely never taking a contract with them again