MJ
Magda J

1 reviews | Active since Nov 2012

11 Oct 2023, 10:26

Cell C NO SIGNAL - no joy!!!

I have absolutely NO SIGNAL and I'm trying to cancel my contract that starts in November 2023. All I get is Reference numbers and then a follow up sms "did we do a great job resolving your query" NOTHING WAS RESOLVED!!! I just want to cancel my contract because I can't use my phone.

0
Replies (1)
Cell C
Cell C's reply11 Oct 2023, 10:46
Official
Dear Magda Jacobs
Thank you for getting in touch.

We apologize for the unpleasant experience and we are sorry to hear of your intent to cancel.

Please be advised that we have escalated this matter to the relevant department, they will be in contact with you.

Regards
^TG