RF
Rose F

1 reviews | Active since Nov 2015

09 Nov 2015, 14:32

Cell C no signal

Cell C 3G signal in parts of Alberton is non-existent. With the initial Cell C contract we were able to access the internet at any time, now, if we are lucky, we have access very early in the morning. The Cell C shops tell us to phone and complain. What is the point of having a data contract and having 'customer (don't) care' in shopping centres?<br> <br> Sorry Cell C, but you have gone backwards.

0
Replies (1)
Cell C
Cell C's reply09 Nov 2015, 14:39
Official
Hello Roisin,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN

Best regards,