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1 reviews | Active since May 2016

02 Nov 2016, 12:04

CELL C - NO SERVICE - STILL NO MIGRATION TO LOWER DATA BUNDLE reference Numbers ***;B***; ***

<p>Good Day,</p> <p>As per mails, numerous calls from September 2016 etc. I have requested to reduce “Migrate” to a package with 50 Call Minutes and only 50MB Data due to Cell C’s pathetic data coverage and because it is Cell C’s fault, I will not pay Migration fees. Cell C Contract Dept called me for Verification and Confirmation of Migration</p> <p>THIS HAS NOT HAPPENED!!</p> <p>The Consultants promised me it’s through, the Cell C Contracts Dept phoned me and Verified and Confirmed this, but as usual Cell C Fails to execute the instructions and has a total disregard and disrespect to their Clients requirements. I have reference Numbers ********** 048;B ********** 115; ********** 048</p> <p>Aldo Giorgino</p>

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Replies (4)
Cell C
Cell C's reply02 Nov 2016, 12:09
Official

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

's update02 Nov 2016, 12:55
Reviewer Update

EXACTLY THE SAME MESSAGE FROM CELL C OVER AND OVER - THIS MUST BE AN AUTOMATED RESPONSE. THIS IS WHAT CELL C THINKS OF THEIR CLIENTS, FOOLS??.

PLEASE POST A FULL REPLY AND ACTION PLAN ON HELLO PETER SO THAT THE SOUTH AFRICAN PUBLIC CAN SEE CELL C'S TRUE COLOURS

Cell C
Cell C's reply03 Nov 2016, 14:45
Official

As per communication, Theodorah will revert with feedback.

Regards

Cell C | PN

Cell C
Cell C's reply04 Nov 2016, 09:05
Official

Theodorah has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN