lM
leonie M
1 reviews | Active since Sept 2013
11 Oct 2023, 09:45
cell c no service received
Made last payment on account on ***4 and logged 4 queries with them but account is still not closed and ITC listing is still not updated and paid up letter is still not received in spite of the fact that I contact them every second day
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Cell C's replyOfficial
11 Oct 2023, 09:58Dear Leonie Mynhardt,
Thank you for reaching out to us.
We apologize for the unpleasant experience you have had with us thus far. Please note that we have escalated your query and our Team will be in contact with you within 24-48 working hours to assist with your paid up letter and ITC update request.
Regards
^GN
Thank you for reaching out to us.
We apologize for the unpleasant experience you have had with us thus far. Please note that we have escalated your query and our Team will be in contact with you within 24-48 working hours to assist with your paid up letter and ITC update request.
Regards
^GN
Best regards,
Cell C's reply11 Oct 2023, 09:58
Official
Dear Leonie Mynhardt,
Thank you for reaching out to us.
We apologize for the unpleasant experience you have had with us thus far. Please note that we have escalated your query and our Team will be in contact with you within 24-48 working hours to assist with your paid up letter and ITC update request.
Regards
^GN
Thank you for reaching out to us.
We apologize for the unpleasant experience you have had with us thus far. Please note that we have escalated your query and our Team will be in contact with you within 24-48 working hours to assist with your paid up letter and ITC update request.
Regards
^GN
Best regards,