1 reviews | Active since Nov 2016

28 Jan 2022, 17:04

Cell c no service

Third time I log a review but get blocked when I comment. Cell c made promises once again to call me and three days later still nothing. Can anyone help me with the ombudsman for Cell C.

0
Replies (4)
's update28 Jan 2022, 17:06
Reviewer Update
Empty promises from Cell C. They on reviews reply I’ll be contacted but still nothing.
's update28 Jan 2022, 17:29
Reviewer Update
That’s what you continue to say but nothing. Empty promises as usual.
's update28 Jan 2022, 20:47
Reviewer Update
I am the one who has to bear with this. The whole of customer care collections legal department just don’t care. They work from home so by accident drop your call and you never get through to that person again. I can deal with most things but don’t make promises that you don’t keep. I’ll be able to write a book on how many promises where made by personel of cell c that never happened. Last week on hello Peter promises where made and yes one phone call with more promises and then nothing. I’ve been trying to solve this for more than five months probably another week won’t matter but next week I’ll be going to head office if I don’t hear anything.
Cell C
Cell C's reply29 Jan 2022, 09:29
Official
Hi Andre 

We apologize for the unpleasant experience. 

Our team will be in touch to provide assistance. 

Regards
^MP