NB
Ne-Anne Brooks

1 reviews | Active since Dec 2015

13 Mar 2017, 09:34

Cell c no service

<p>This is the 5 email ive sent to them. While one of their workers gave me totally wrong info about my payments. And now whose problem is it? Ice told them i wont pay for two installments at once i sat in their branch with the cash they said no i dont pay as it is a half month and i get it for free. Now i have to pay double and they've cut of my data</p> <p> </p>

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Replies (2)
Cell C
Cell C's reply13 Mar 2017, 10:01
Official

We acknowledge receipt of the above complaint and will ensure that it is looked into.This is not the norm or standard service we want for our customers. Do expect communication.

Apologies for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply15 Mar 2017, 08:32
Official

Moses has been in contact with you to assist with this matter. He confirmed that this matter has been sorted.

Regards

Cell C | PN