JvdM
Johan van der Merwe
1 reviews | Active since Mar 2009
31 May 2019, 08:38
Cell C - NO MORE
I have been contacted multiple times over the last 3 months to do a upgrade which I at the time mentioned that I would first like my contract to run out, and everytime I was told how they could save me money bu upgrading immediately. yesterday I received a special on the friday deals and decided to take up the offer only to be told that now all of a sudden I need to do a migrate and would have to pay a penalty. I will now wait for my contract to run out and move to a different provider. Cheers
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Replies (2)0
Replies (2)
Cell C's replyOfficial
31 May 2019, 09:06Good morning Johan
Apologies or the frustration you have experienced.
We have escalated the matter to management from the retention department for urgent assistance with the renewal to your desired package. Do expect communication soon.
Regard
DA
Apologies or the frustration you have experienced.
We have escalated the matter to management from the retention department for urgent assistance with the renewal to your desired package. Do expect communication soon.
Regard
DA
Best regards,
Cell C's reply31 May 2019, 09:06
Official
Good morning Johan
Apologies or the frustration you have experienced.
We have escalated the matter to management from the retention department for urgent assistance with the renewal to your desired package. Do expect communication soon.
Regard
DA
Apologies or the frustration you have experienced.
We have escalated the matter to management from the retention department for urgent assistance with the renewal to your desired package. Do expect communication soon.
Regard
DA
Best regards,
JvdM
Johan van der Merwe's updateReviewer Update
04 Jun 2019, 13:13Today is 4 July, I see that they use a default Cell C reply and then nobody the does anything further.
I have not received any feedback at all on this matter.
I have not received any feedback at all on this matter.
JvdM
Johan van der Merwe's update04 Jun 2019, 13:13
Reviewer Update
Today is 4 July, I see that they use a default Cell C reply and then nobody the does anything further.
I have not received any feedback at all on this matter.
I have not received any feedback at all on this matter.