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Ursula T

1 reviews | Active since Feb 2019

19 Feb 2021, 15:11

Cell C no longer worth it.

I am absolutely furious with Cell C. I ordered a new line and phone, go through the whole process- 25mins. Told everything is approved. Then days later I get 2 dam Sims and no phone... No phone call or email to let me know what the hell is going on. When I call them I get pushed from pillor to post, then get transfered to the guy who did my application only to get cut off.....

Sh12 happens but what I can not get is the poor service... I am not fing paying for 2 Sims (I don't care how much data it has)... That is not the service I asked for....To top it all I have been a customer for more that 17 years with multiple contracts.

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Replies (1)
Cell C
Cell C's reply19 Feb 2021, 15:56
Official
Dear Ms. Todd

Thank you for writing to us.

We have received your review regarding your application.

One of our Social Media consultants will be in touch to help investigate and resolve your query.

^NZ