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Sharon D
1 reviews | Active since Dec 2020
05 Dec 2022, 10:27
Cell C NO GOOD - POOR CUSTOMER SERVICE
So disappointed. Still waiting on feed back for below query since August but was blacklisted and handed over for a service that I didn't ask. On Wed, 31 Aug 2022, 15:47 , <***> wrote:
Good day Miss. Sharon Davids, We have received your arrears amount enquiry. Kindly note that your query has been escalated to the legal department for further assistance and you will be contacted within 24/48 hours.
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Sharon D's updateReviewer Update
05 Dec 2022, 11:18This was for something that was added to the account that I didn't sign up for. After contacting Cell C the service was cancelled, but the premium for that month was not reversed. I do not owe Cell C that amount as I did not ask for it or made use of it so why was I handed over and blacklisted without contacting me. My number is *** and I am seriously going over to some other provider after being with Cell C for for than a decade. I contacted the number that was given and was told they supply a service to Cell C by collecting money and this issue should be sorted out by Cell C
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Sharon D's update05 Dec 2022, 11:18
Reviewer Update
This was for something that was added to the account that I didn't sign up for. After contacting Cell C the service was cancelled, but the premium for that month was not reversed. I do not owe Cell C that amount as I did not ask for it or made use of it so why was I handed over and blacklisted without contacting me. My number is *** and I am seriously going over to some other provider after being with Cell C for for than a decade. I contacted the number that was given and was told they supply a service to Cell C by collecting money and this issue should be sorted out by Cell C
SD
Sharon D's updateReviewer Update
05 Dec 2022, 11:43That was not for failed debit order. I returned the debit order for that month and stopped it as I was not aware of this that was added. Therefore it was cancelled
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Sharon D's update05 Dec 2022, 11:43
Reviewer Update
That was not for failed debit order. I returned the debit order for that month and stopped it as I was not aware of this that was added. Therefore it was cancelled
SD
Sharon D's updateReviewer Update
09 Dec 2022, 11:15Still waiting to be contacted by Cell C 5 days later. This matter was handed to your legal team end of August still no feed back
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Sharon D's update09 Dec 2022, 11:15
Reviewer Update
Still waiting to be contacted by Cell C 5 days later. This matter was handed to your legal team end of August still no feed back