DK
Dale K

1 reviews | Active since Jan 2014

26 Oct 2015, 13:56

Cell C No data service and dropping of calls

I am a small business owner. Me as well as my staff rely on cellular telephone communication to conduct our business and ensure a future for ourselves. Cell C cannot supply this service to me. It does not help if you have the latest most advanced handset but your service provider cannot supply a reliable service.<br> In the middle of Bloemfontein, dropped calls are the norm. Then I am speaking and then the signal is gone. Data service is very reliable if you are willing to work at 2 in the morning otherwise good luck, it is slow if not non existent. My wife is with another service provider and she NEVER has the problems that I do.<br> Now Cell C wants to offer a contract take over service to other networks clients when they are unable to supply a reliable service to their own clients.<br> Cell C is costing my business money and I have no appetite to continue with this. My big hope is that other networks also offer a contract take over service, me as well as my staff will be gone in a minute. Alternatively, I have to wait the contract out and move to another service provider after termination date. But continuing with Cell C is not possible for me or my business.

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Replies (1)
Cell C
Cell C's reply26 Oct 2015, 15:25
Official
Hello daledkd,

We hereby acknowledge your query.

Please note that our team will be in touch to assist.

Regards
Cell C | TM