RK
Robi K
1 reviews | Active since Jul 2020
30 Mar 2021, 14:50
Cell C - no customer service !!!
I terminate my contract, and CellC put a debit order through on my account , even though per the branch I went to end my contract at , I was paid up in full ....
Been trying to solve this issue for 2 months , many phonecalls , emails and ABSOLUTELY NO RESOLUTION or FEEDBACK...
The support center will tell you they will call back , but they do not , the accounts dept will also tell you the same , but not call back , you send emails to collections , not a single response ....
Terrible customer service by the help desk ... I will warn everyone I speak to about there abysmal 'customer service'
Helpful (0)
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Replies (1)Cell C's replyOfficial
30 Mar 2021, 15:32Hi Robi Kihm
Thank you for contacting Cell C.
We have received your query regarding your account.
Our team will be in touch to provide assistance.
Regards
^MP
Thank you for contacting Cell C.
We have received your query regarding your account.
Our team will be in touch to provide assistance.
Regards
^MP
Cell C's reply30 Mar 2021, 15:32
Official
Hi Robi Kihm
Thank you for contacting Cell C.
We have received your query regarding your account.
Our team will be in touch to provide assistance.
Regards
^MP
Thank you for contacting Cell C.
We have received your query regarding your account.
Our team will be in touch to provide assistance.
Regards
^MP
