Cell C no customer service

Pitty you can't give minus stars because Cell C deserves minus ratings. I see a few complaints to Cell C that they have not even rep**** to. I have been trying to get a payment made to cell C weeks ago allocated to the correct account. I paid it with one of my old Cell C account numbers by mistake. I have sent proof of payment time and again to every email I can find at Cell C. to no avail. I did eventually get a reply from customer services on the 7th December 2021. Stating that it would be corrected within 12 to 48 hours. Instead they tried to debit my account on the 16th December 2021. I only keep a minimum balance in that account and transfer money when I know debit orders are coming off. So they got no money from that attempted ****. my debit order is for the last day of the month. Yes they are messing up my credit score but like all big corporations they don't care. In my emails I have told Cell C that I do this so don't try and debit my bank account. Again to many illiterate or laze people work there. We have a total of 3 contract at Cell C and 1 pre paid. Cell C are going like another telecommunication company that I had same problem with for over a year only interested in new clients not existing ones. What happened to the good old days when customer care mattered It was part of their mission statement. Well enough ranting just beware of Cell C once they have you you are stuck for 24/36 months.