CELL C "NO" CUSTOMER CARE
<p>End July 2016 I was in the process of switching banks and as a result my Cell C debit order was rejected, resulting in both my lines been suspended...as I expected it would be, as it is only fair.</p> <p>But not only were my lines suspended, but they were completely disconnected - no incomming calls, smses or even network coverage. "No Services / Services Disconnected" pops up about 20seconds after switching on a device with one of the sim cards in question inserted.</p> <p> </p> <p>Numerous emails requesting a call back, with alternative numbers provided, yet no response!! Both my lines are due for upgrade on 5 September 2016....maybe this is the straw that finally breaks the camels back.</p>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
