Cell C no accountability

This is my second complaint that I am posting on Hellopeter regarding an unresolved issue with Cell C. To date now resolution, update or breakdown has been provided by Cell C. If this is not attended to, I will be logging a formal complaint with ICASA The details of my issue include an ongoing issue with unapproved content charges that have been going off my monthly cell c bill. Apparently these content subscriptions were approved by me, but to date no one is able to provide me with proof of me signing up for these subscriptions I logged this issue two weeks ago and was promised an update on Monday 29th July 2019... but nothing. Cell C is more than ready to pass on the buck with this case as according to their rep these content subscriptions are not directly linked to Cell C, so why is it going off my monthly bill???? Please urgently get back to me Naadhira

Existing query information Unsubscribe request: #*** Logged by: Cell C Log date: 2019-07-24