Cell C nightmare part 2
I cancelled my Cell C contract in November 2020, and they kept debiting my bank account so i stopped the debit order till the matter was resolve. Thank goodness they finally paid attention and fixed it. However now i received a whole other surprise, i have been handed over for +-R500 that i do not owe. And the best thing is that i am being threatened. My Statement that i received in June 2021 they owe me money. I have asked for a paid up letter four times now and all i get is an escalated case. I am so fed up with Cell c and their inability to help a person. I was told that this is affecting my credit score and i want this sorted out immediately.
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Replies (1)Cell C's replyOfficial
22 Jun 2021, 10:34Good day Jolene
Thank you for posting your review.
We are looking into this issue and hope to resolve it promptly and accurately.
^YM
Thank you for posting your review.
We are looking into this issue and hope to resolve it promptly and accurately.
^YM
Best regards,
Cell C's reply22 Jun 2021, 10:34
Official
Good day Jolene
Thank you for posting your review.
We are looking into this issue and hope to resolve it promptly and accurately.
^YM
Thank you for posting your review.
We are looking into this issue and hope to resolve it promptly and accurately.
^YM
Best regards,
