1 reviews | Active since Jul 2016
Cell C Newtown Junction
<p>I went to Cell C to do a sim swop for my daughter and the salesman asked for her proof of residence and I gave him mine as the only account she has is the Cell C account and he said he cannot assist as she needs to have proof of residence and thus he cannot do the sim swop. This is not the first time I have had problems with this store. Every time I go there they are just not helpful and then I have to go all the way to Braamfontein Cell C to get the best service and these people go out of their ways to assist the customers and all my contracts ever since was taken at the Braamfontein Cell C. </p>
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN