Cell C New Market

Good day just want to express the disgusting service i have expierence with cell c new market mall because i have renew my contract in February 2022 and now the phone is not charging.went to them.this morning but they can only take it in on monday but i cant.ask them.to look at my other phone did not even tried to help me.they all were standing around playing.on.their phones unfortunately i have still more.than a year left.i also wanted to cancel my contract but they would not.allow me.Regards.Mrs JJP van.den.Berg.***