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1 reviews | Active since Jan 2017

16 Jan 2017, 11:25

Cell C never fails to disappoint

<p>Once again, Cell C disappoints. I am still waiting to be contacted regarding my claim. I was told that I would be contacted but still haven't. I have sent an email, no response. I have tried calling the contact number i was given to follow up and after numerous calls and lots of airtime used, I could not get through to their claims department yet when I phoned the sign up department , they answered immediately. I am awaiting your call Cell C ********** .</p>

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Replies (7)
Cell C
Cell C's reply16 Jan 2017, 11:30
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply19 Jan 2017, 08:14
Official

Mpho could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

's update19 Jan 2017, 20:09
Reviewer Update

Hi my number is **********

's update19 Jan 2017, 20:22
Reviewer Update

zero seven two two zero six nine six nine seven

's update19 Jan 2017, 20:24
Reviewer Update

Sorry that was wrong. Zero seven two two eight six nine six nine seven

Cell C
Cell C's reply20 Jan 2017, 07:22
Official

Hi Maahir

We have forwarded your feedback to Mpho. Do expect to hear from him.

Regards

Cell C | PN

's update23 Jan 2017, 13:02
Reviewer Update

Just letting you know that I have still not been contacted . There is absolutely nothing wrong with the number I have supp****. I receive calls daily. Can't you rather provide me with a number? (toll free) because I honestly have no hope when it comes to cell c