AR
Andre R
1 reviews | Active since Aug 2019
08 Aug 2019, 20:06
Cell C network failure
I have not had internet service for a week. Nobody in any customer service function has any information. What are the contractual obligations of the operator? They are surely in breach which would allow me to exit the contract without any penalties. We have suffered financial and reputational damage due to this issue. This is surely caused by poor network maintenance that is negligent.?
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Cell C's replyOfficial
05 Sept 2019, 08:49Good morning Andre
Apologies for the late response, we were experiencing technical difficulties.
The Network has been restored in most of the affected areas. Should you still experience connection issues, please send us a detailed email including your physical address and number in question to ***.
Regards
DA
Apologies for the late response, we were experiencing technical difficulties.
The Network has been restored in most of the affected areas. Should you still experience connection issues, please send us a detailed email including your physical address and number in question to ***.
Regards
DA
Best regards,
Cell C's reply05 Sept 2019, 08:49
Official
Good morning Andre
Apologies for the late response, we were experiencing technical difficulties.
The Network has been restored in most of the affected areas. Should you still experience connection issues, please send us a detailed email including your physical address and number in question to ***.
Regards
DA
Apologies for the late response, we were experiencing technical difficulties.
The Network has been restored in most of the affected areas. Should you still experience connection issues, please send us a detailed email including your physical address and number in question to ***.
Regards
DA
Best regards,