Cell C - Negligence that is causing me 1000 of rands

<p>Hi, I have 2 data contract taken out with Cell c since April 2016. My debits were going off normal with the correct capped amount. In Feburary 2017 Cell C changed my cell number and didnt cap the lines. Last month an sms was sent that my account payable is R1030.00. I called in and spoke to Skhumbuzo and he sorted my account out but didnt cap my line which was capped already. Cell C this month ask me to pay an amount of R2400.00 which will be debited directly from my account end of this month. Cell C also confirmed with me that I went instore on the 05/04/2017 and opend my data lines , of which I have no knowledge off. All calls and visits are recorded. Please I need all debits to be cancelled with Cell C. My account was already debited last month . I would appreciate help asap due to me being a widow and a single mother of 3 three kids. </p>