NM
NTHABISENG M

1 reviews | Active since Mar 2015

24 Sept 2021, 18:04

CELL C NEGLIGENCE CAUSED ME A NEGATIVE PROFILE

Cell C has **********ly opened an account under my name in 2019, I went through the process of proving that my names were **********ly used, they send me a letter confirming that the account is closed, and my name will be cleared with the credit bureaus. But when I tried to apply for credit with Capitec Bank and they have informed me that there is a negative listing against my name, when they checked, they found CellC. This is unacceptable because now I cannot apply for credit peacefully all because of Cell C. All I want is for my name to be cleared so I can be able to apply for credit.

0
Replies (5)
Cell C
Cell C's reply05 Oct 2021, 15:42
Official
Our team will be in touch to advise. 

^MP
NM
NTHABISENG M's update09 Oct 2021, 19:20
Reviewer Update
Are you determined to help me or not. You are responsible for my negative listing, can you make it quick to clear my name. I cannot be begging you to do your job.
Cell C
Cell C's reply09 Oct 2021, 21:32
Official
Hi Nthabiseng 

Thank you for contacting Cell C. 

The matter was raised following the email that you sent through to us with the letter you mentioned. 

Our team will be in touch to provide assistance. 

Regards
^MP
NM
NTHABISENG M's update09 Oct 2021, 21:54
Reviewer Update
And when will that be? You are dragging this issue, I am the one with a negative listing, struggling to apply for credit. Do you understand the frustration you are causing me? This is all because of your negligence. I can't wait forever.
NM
NTHABISENG M's update27 Oct 2021, 20:38
Reviewer Update
And you decide to go all quiet on me!!!!!You don't even bother to give me update. But I am not surprised, it's clear that you not attending to my issue. It was nice when you **********ly used my names, but now you don't want to remove my name from the negative listing.