BN
Bongiwe N
1 reviews | Active since May 2018
28 Feb 2022, 09:10
CELL C NEEDS TO UP THEIR GAME
I am very disappointed with Cell C. I have just called requesting for a sim swap as I have lost my phone, spoke to Mbali. I am unable to do a sim swap as I did not pass the security questions. Life has been made easy hence certain things like recharging is done when there is a need for recharging. Airtime is not only bought through banks but at any shop. This is the most irritating thing, I now need to drive and do a sim swap in Gateway because there's no Cell C in Stanger. Cell C better upgrade their security questions, this is just not on.
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Bongiwe N's updateReviewer Update
23 Apr 2022, 12:34I used the sim card mostly for WhatsApp and not calls. Alternative number: *** I'm reachable here. This number has been my main number for WhatsApp for years. Losing this number is crippling me. Plus it is honestly not my fault that I could not do the sim swap online, your security questions are just not fair. What do I honestly do if I hardly dialed numbers? I need my number back.
Number to be swapped is: ***
Number to be swapped is: ***
BN
Bongiwe N's update23 Apr 2022, 12:34
Reviewer Update
I used the sim card mostly for WhatsApp and not calls. Alternative number: *** I'm reachable here. This number has been my main number for WhatsApp for years. Losing this number is crippling me. Plus it is honestly not my fault that I could not do the sim swap online, your security questions are just not fair. What do I honestly do if I hardly dialed numbers? I need my number back.
Number to be swapped is: ***
Number to be swapped is: ***