Cell C need educated staff and some customer respect

Once again I have problems with this useless company. I make eft payments every month for my account and my fiance's account. In December I made the payment early, but once I paid I realised that I used the wrong reference number for my payment. I immediately sent Cell C a mail explaining what I have done and asked them to correct. No feedback as usual. Then I received sms stating they are waiting for payment. Phoned in, they said just take proof of payment and correct the reference and send in, nothing done, then received sms stating acc will be suspended. So phoned yesterday, after send 5 mails to Cell C proof of payment, nothing was done, no one got back. So I got a manager email and I was told they will deal with it yesterday, until now no feedback. So Mr.M Paballo thank for being such a great manager - you know nothing. So I hope I get someone who actually respect customers to get in touch with me. Do not phone me. I am unavailable until 6 in the evenings. So mail me, you have my details. So to end. Cell C, you will loose as customer that is for sure, more than 10 years now I have been F*ck@d around and I am done!