MR
Mpho R

1 reviews | Active since Apr 2019

02 Apr 2019, 08:30

Cell C Ndofaya Mall bad service

Good day,

I am not happy with the service I received from Tyronica Oliobi at Cell c in Ndoyafa mall. I went to the store requesting a bill statement having my drivers license and she refused to assist me. I then asked her why cant she assist me, she said I must bring an ID book. I told her that I am not having my ID book with me but I only have my drivers license. She then told me that I am a stupid & I don’t know the difference between ID book and a drivers license. I only wanted to make payment on my account. Please teacher her customer service. I am very disappointment with cellc because of her.

Regards, Mpho Joseph Rahlao Cell number ********** or **********

0
Replies (1)
Cell C
Cell C's reply02 Apr 2019, 08:56
Official
We are sorry to hear about the poor service you have received.

Do you still require assistance with your account?

Regards
DA