Cell C/ Mweb LTE Connectivity is NOT what they promise!

1 star because the system won't allow us to give negative ratings!!!

I am an online teacher, after the issues we experienced with Telkom's cable theft and having to wait for up to 6 weeks for replacement, we opted to go for a CellC LTE with Mweb.

Well!!! The lesser of the two evils is to be decided. The service/technical support has been appalling, the agent we spoke to gave us a long winded story about how much work it was going to be to lodge the report and how much paperwork needed to be submitted. We had purchased 2 X 200G contracts with them so that I may use one to teach and the family may use the second one to stream. On a good a very good day my ping drops to 41 while my daily d/l speed is at best 1.93 and u/l speed is at the very best 2.00. I have already lost one of my teaching jobs because of this terrible connection and no one is making haste in sorting this issue out. I pay over R1700 per month for absolute *******!!!! If I cancel the contract, they want to charge me cancellation fees plus the cost of the modem, without my having been able to experience the service I paid for! It is disgusting that we as consumers are being taken for such a ride, when we are the ones paying for a service and keeping these businesses running. I am truly, truly disheartened and sick to my stomach at this kind of service which is costing me my livelihood!!!