LR
Luthando R
1 reviews | Active since Aug 2017
29 Jan 2024, 14:46
Cell C must stop being bullies and start treating their customers with respect. I am going to pay for this phone, it is not like they are giving it for free.
Cell C is the worst service provider. They do not work to satisfy their customer but to make themselves rich. I needed a phone and I was convinced that Honor 90 has the best features as compared to the one I wanted. I took the Honor yesterday (28/01/24) and when I get home I discovered that this phone was not what I wanted, so I decided to take it back today (29/01/24). Now they can't take it back because the packaging is open. I don't understand how was I supposed to see the phone without opening it.
Helpful (0)
Replies (5)0
Replies (5)Cell C's replyOfficial
29 Jan 2024, 15:37Dear Luthando Ramse
Thank you for contacting Cell C regarding your device.
Please receive our apologies for the unpleasant experience received thus far,
A member from our team will be in contact to you to discuss the matter further and work with you to find a resolution.
Regards
Cell C |MN
Thank you for contacting Cell C regarding your device.
Please receive our apologies for the unpleasant experience received thus far,
A member from our team will be in contact to you to discuss the matter further and work with you to find a resolution.
Regards
Cell C |MN
Cell C's reply29 Jan 2024, 15:37
Official
Dear Luthando Ramse
Thank you for contacting Cell C regarding your device.
Please receive our apologies for the unpleasant experience received thus far,
A member from our team will be in contact to you to discuss the matter further and work with you to find a resolution.
Regards
Cell C |MN
Thank you for contacting Cell C regarding your device.
Please receive our apologies for the unpleasant experience received thus far,
A member from our team will be in contact to you to discuss the matter further and work with you to find a resolution.
Regards
Cell C |MN
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Luthando R's updateReviewer Update
30 Jan 2024, 14:04I am still waiting for your call. You said you would call the store and return back to me.
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Luthando R's update30 Jan 2024, 14:04
Reviewer Update
I am still waiting for your call. You said you would call the store and return back to me.
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Luthando R's updateReviewer Update
30 Jan 2024, 15:50I do not have alternative contact number, *** is the only contact number I have.
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Luthando R's update30 Jan 2024, 15:50
Reviewer Update
I do not have alternative contact number, *** is the only contact number I have.
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Luthando R's updateReviewer Update
31 Jan 2024, 13:22I am still waiting for your call.
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Luthando R's update31 Jan 2024, 13:22
Reviewer Update
I am still waiting for your call.
Cell C's replyOfficial
31 Jan 2024, 13:26Dear Luthando
Thank you for getting back to us. We will follow up and revert to you. Apologize for the delay.
Cell C | NT
Thank you for getting back to us. We will follow up and revert to you. Apologize for the delay.
Cell C | NT
Cell C's reply31 Jan 2024, 13:26
Official
Dear Luthando
Thank you for getting back to us. We will follow up and revert to you. Apologize for the delay.
Cell C | NT
Thank you for getting back to us. We will follow up and revert to you. Apologize for the delay.
Cell C | NT
