LR
Luthando R

1 reviews | Active since Aug 2017

29 Jan 2024, 14:46

Cell C must stop being bullies and start treating their customers with respect. I am going to pay for this phone, it is not like they are giving it for free.

Cell C is the worst service provider. They do not work to satisfy their customer but to make themselves rich. I needed a phone and I was convinced that Honor 90 has the best features as compared to the one I wanted. I took the Honor yesterday (28/01/24) and when I get home I discovered that this phone was not what I wanted, so I decided to take it back today (29/01/24). Now they can't take it back because the packaging is open. I don't understand how was I supposed to see the phone without opening it.

0
Replies (5)
Cell C
Cell C's reply29 Jan 2024, 15:37
Official
Dear Luthando Ramse

Thank you for contacting Cell C regarding your device.
 
Please receive our apologies for the unpleasant experience received thus far,

A member from our team will be in contact to you to discuss the matter further and work with you to find a resolution.
 
Regards 
Cell C |MN  
LR
Luthando R's update30 Jan 2024, 14:04
Reviewer Update
I am still waiting for your call. You said you would call the store and return back to me.
LR
Luthando R's update30 Jan 2024, 15:50
Reviewer Update
I do not have alternative contact number, *** is the only contact number I have.
LR
Luthando R's update31 Jan 2024, 13:22
Reviewer Update
I am still waiting for your call.
Cell C
Cell C's reply31 Jan 2024, 13:26
Official
Dear Luthando

Thank you for getting back to us. We will follow up and revert to you. Apologize for the delay. 

Cell C | NT