SG
SHA G

1 reviews | Active since Nov 2017

03 Jul 2019, 14:51

Cell c must fall. Useless network ever in south africa.

Yesterday the 2nd of July cell c called me regarding the network problems i have so i explained them that its been for years that we have this problem. I asked for them to put in a signal booster that rude black guy who called me tells me they can not do that. He said if i am not getting signal then i must cancel my contract. Today when i call the call centre department to put me through to retentions they refuse too. I want this dam contracts to be cancelled. I am sick and tired of cell c. Im absolutely fed up that i have filled in the forms to the ombudsman for telecommunications. My dear south african people do not choose this ****ed up network cell c.!!!!!!

0
Replies (3)
Cell C
Cell C's reply03 Jul 2019, 15:11
Official
Good afternoon Sha

We do apologize for the manner in which the matter was dealt with.

Please be advised that in order for a booster to be installed, a client needs to be in a certain spend bracket.

Our team will be in touch to assist with the Network cancellation.

Regards
DA

SG
SHA G's update03 Jul 2019, 15:13
Reviewer Update
So what you are saying that i am spending over a 1000 on my cell c contracts and that is not enough??????????????????
Cell C
Cell C's reply11 Jul 2019, 15:54
Official
Funiwe has been in contact with you to assist and provide feedback regarding this matter.
 
Regards Cell C | PN