1 reviews | Active since Oct 2013
Cell C MUST BE AVOIDED BY ALL MEANS
I am due for a contract upgrade and went onto their website to view deals. Something I was interested caught my eye and I sent them a message from the site, requesting they call me back to discuss this further. After the 4th time of submitting my request, i decided it was time to cancel my contract as their service was/is appalling, non existent. Their call centre, during the process of my cancellation, cut me off twice, and never bothered to call me back, as I would have expected a service provider would do. And, as their are no more stores down the South Coast of KZN, because they closed our closest one and a lot of their stores country wide, I cant even go in and sort the problem out. IF ITS SERVICE AND CUSTOMER SERVICE YOU WANT, AS YOU WOULD EXPECT FROM A SERVICE PROVIDER, DONT EXPECT IT FROM CELL C.
Thank you for bringing the matter to our attention.
We sincerely apologize for the issues you've faced with our service. We understand your frustration, and we want to resolve this for you. The matter has been escalated to our Team and, one of our friendly consultants will contact you to assist.
Cell C | ^TN
Thank you for bringing the matter to our attention.
We sincerely apologize for the issues you've faced with our service. We understand your frustration, and we want to resolve this for you. The matter has been escalated to our Team and, one of our friendly consultants will contact you to assist.
Cell C | ^TN
