VR
Vicky R

1 reviews | Active since Aug 2009

11 Feb 2019, 11:54

Cell C more down than up and running ... staff *********** and can't assist

I'm so sick and tired of Cell C, I have 2 days of connection then NO CONNECTION for days. To try and speak to someone at Cell C is an even bigger challenge.

Last week I called no network connection - I was told to put the sim card in my phone and make it a Hotspot ...... What part of I don't have internet connection does Cell C not grasp??

No data connection since Saturday, called Cell C this morning .... I'm told to take my router to a Cell C shop????? I have to drive 55 kms because Cell C clearly cannot deliver and have *********** people taking calls.

What can't of service does Cell C provide when you CANNOT report a fault??????

0
Replies (1)
Cell C
Cell C's reply11 Feb 2019, 12:39
Official
Good afternoon Vicky

We have escalated this matter for further assistance. Do expect communication. 

We apologize for the inconvenience caused. 

Regards 
Cell C | PN