LH
Leigh H

1 reviews | Active since Apr 2025

20 Aug 2021, 12:42

Cell C, months later and still disappointed. I will never recommend cell to anybody.

I have been trying to get an account opened **********ly in my name closed.

I was called by an agent, keep in mind this matter has been ongoing for months! Anywho, this agent told me that they have to see if I am being truthful before they can cancel this account and update my ITC. After I sent the affidavit, made over 4 hello Peter complaints, sent 100's of emails. To date I am begging cell c to cancel this account.

I will only communicate via hello Peter, this is the only place cell c employees feel like communicating or they would respond to my emails rights?

I have things I need to do and cell c completely ruined me by adding a ********** account and then having the audacity to hand the account over. I mean how low is cell c willing to go? If I can save some people from having dealings with cell c then I will.

I want this matter sorted and I want my itc updated, why am I begging?

0
Replies (3)
LH
Leigh H's update23 Aug 2021, 07:40
Reviewer Update
So after months of back and forth, I sent the affidavit confirming that I DID NOT open a Cell C account, now Moses Mo***eng <***> sends me an email Please note that I have been informed by our *****s department that the affidavit sent through is not expectable as we need one directly from the police station. So I constantly have to keep inconveniencing myself due to this ***** cased by Cell C, what I am not understanding is hw it can be so difficult to close an account I honestly give up, at this point I will NEVER recommend Cell C to friends, family, colleagues even clients, I am so fed up of this back and forth and taking weeks to respond to messages, I WANT THIS MATTER SORTED TODAY, I DONT WANT TO BEG ANYMORE, I AM EXHAUSTED FROM DEALING WITH CELL C!!
LH
Leigh H's update23 Aug 2021, 08:21
Reviewer Update
Hi, thank you, that is all I needed to know, please can you have somebody send me the account closure confirmation in writing.
Cell C
Cell C's reply23 Aug 2021, 09:02
Official
Request submitted.

^NZ