BY
Bell Y

1 reviews | Active since Jul 2022

19 Jul 2022, 00:07

Cell c month to month data issue

I wanted to cancel my so called month to month contact today, only to be told cell c changed it to a 24 month contract without notifying me. This is nonsense because it's called month to month for a reason. Also I'm now asked to pay over a R1000 if I wanted to cancel immediately . I've been a cell c customer for all my life but now I'm extremely disappointed with the lack of communication and transparency. You're now forcing customers to stay with you by asking to pay for a 24 month contract to cancel a month to month contract!?

0
Replies (1)
Cell C
Cell C's reply19 Jul 2022, 08:24
Official
Hi Bell,

Thank you for for writing to Cell C.

We have received your review regarding your cancellation query.

We will look it up and contact you for assistance.

^NZ

Best regards,