ZM
Zikhona M

1 reviews | Active since Jun 2017

24 Jun 2017, 07:59

Cell C money *******

<p>I settled my Cell C contract and in April and immediately cancelled it. In May they debit my bank account for the same amount I paid to settle. After they failed to assist me in their contact centre and stores, I reversed the debit order. And now I get paid in June and again they debit my account for the same amount!</p> <p>I am so tired of this company and I am actually taking legal action!</p>

0
Replies (4)
Cell C
Cell C's reply24 Jun 2017, 08:12
Official

Thank you for bringing this matter to our attention.

We will ensure that this matter is sorted. One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C
Cell C's reply26 Jun 2017, 14:51
Official

Moses has been in contact with you to assist with this matter. He advised that he will investigate this matter and revert with feedback.

Regards
Cell C | PN

Cell C
Cell C's reply26 Jun 2017, 14:51
Official

Moses has been in contact with you to assist with this matter. He advised that he will investigate this matter and revert with feedback.

Regards
Cell C | PN

Cell C
Cell C's reply28 Jun 2017, 11:21
Official

Moses confirmed that he has been in contact with you to provide feedback. He advised that a refund has been prepared and it will take 4-7 working days to reflect in your bank account.

Regards
Cell C | PN