RS
Ruark S
1 reviews | Active since Sept 2019
30 Sept 2019, 07:41
Cell C mobile WiFi ****
A few months ago I got a HUAWEI mobile wifi router on special 9 gig day and 9 gig nite for R 155 per month. It was great for the first two months my debit order was R 155 but the past three months I have been debited R 420 per month. I have called customer service and they could not help as they said it is now uncapped that is why I get charged R 420. I went into the store a few weeks ago and the lady changed it back to its normal rates. What happens this morning another R 420 debited from my account. Cell c is a **** I want my money refunded and I cannot wait until my contract ends as they are *******s!!
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Replies (2)
Cell C's replyOfficial
30 Sept 2019, 08:14Good morning Ruark
Thank you for bringing the matter to our attention.
We will be in touch to provide clarity on this matter. Do expect a call.
Regards
DA
Thank you for bringing the matter to our attention.
We will be in touch to provide clarity on this matter. Do expect a call.
Regards
DA
Cell C's reply30 Sept 2019, 08:14
Official
Good morning Ruark
Thank you for bringing the matter to our attention.
We will be in touch to provide clarity on this matter. Do expect a call.
Regards
DA
Thank you for bringing the matter to our attention.
We will be in touch to provide clarity on this matter. Do expect a call.
Regards
DA
Cell C's replyOfficial
03 Oct 2019, 15:06Moses has been assigned to your query. Feedback will be provided as soon as possible.
Regards
DA
Regards
DA
Cell C's reply03 Oct 2019, 15:06
Official
Moses has been assigned to your query. Feedback will be provided as soon as possible.
Regards
DA
Regards
DA