CELL C MOBILE NEVER WORKS
If I could give you 0 stars I would, the 1 star here is still a kindness. I am paying R 700 for a mobile contract that has only had working calls for 5 days in May. You are a **** !
Helpful (0)
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Replies (5)
Cell C's replyOfficial
02 Jun 2022, 13:04Good day Nikita
Thank you for contacting us.
What error message are you getting? We have reset the network settings. Please change the network settings to Vodacom, enable data roaming and restart your device. Let us know if there are any changes.
^NT
Thank you for contacting us.
What error message are you getting? We have reset the network settings. Please change the network settings to Vodacom, enable data roaming and restart your device. Let us know if there are any changes.
^NT
Best regards,
Cell C's reply02 Jun 2022, 13:04
Official
Good day Nikita
Thank you for contacting us.
What error message are you getting? We have reset the network settings. Please change the network settings to Vodacom, enable data roaming and restart your device. Let us know if there are any changes.
^NT
Thank you for contacting us.
What error message are you getting? We have reset the network settings. Please change the network settings to Vodacom, enable data roaming and restart your device. Let us know if there are any changes.
^NT
Best regards,
's updateReviewer Update
02 Jun 2022, 13:23I have made the changes you suggested and the call worked, but it doesn't change the fact that I am completely over your services. I was informed by you last week the changes was made and then it stopped working again after 2 days. and it's really not the 1st time. I have lost business due to this. Should I log a hello peter complaint again next week ? the irony of the situation is I can't even call you to fix this when the calls are down.
's update02 Jun 2022, 13:23
Reviewer Update
I have made the changes you suggested and the call worked, but it doesn't change the fact that I am completely over your services. I was informed by you last week the changes was made and then it stopped working again after 2 days. and it's really not the 1st time. I have lost business due to this. Should I log a hello peter complaint again next week ? the irony of the situation is I can't even call you to fix this when the calls are down.
Cell C's replyOfficial
02 Jun 2022, 14:41Thank you for the update. Please monitor it and let us know how it goes.
^NT
^NT
Best regards,
Cell C's reply02 Jun 2022, 14:41
Official
Thank you for the update. Please monitor it and let us know how it goes.
^NT
^NT
Best regards,
's updateReviewer Update
07 Jun 2022, 12:06Good day - my calls are down again. I have logged another support email, please have someone call me with regards to cancel this contract without paying early cancellation fee's honestly I can't log a support call every week for something as basic as receiving and making calls on my cell phone.
's update07 Jun 2022, 12:06
Reviewer Update
Good day - my calls are down again. I have logged another support email, please have someone call me with regards to cancel this contract without paying early cancellation fee's honestly I can't log a support call every week for something as basic as receiving and making calls on my cell phone.
Cell C's replyOfficial
05 Aug 2022, 20:48Good day Nikita
Thank you for contacting Cell C.
We apologise for the late response. We had a technical glitch which has now been resolved.
Have you been assisted?
^NT
Thank you for contacting Cell C.
We apologise for the late response. We had a technical glitch which has now been resolved.
Have you been assisted?
^NT
Best regards,
Cell C's reply05 Aug 2022, 20:48
Official
Good day Nikita
Thank you for contacting Cell C.
We apologise for the late response. We had a technical glitch which has now been resolved.
Have you been assisted?
^NT
Thank you for contacting Cell C.
We apologise for the late response. We had a technical glitch which has now been resolved.
Have you been assisted?
^NT
Best regards,