1 reviews | Active since Jul 2022
Cell C Misled me, I am in arrears for an amount I paid, unauthorized debits will still continue it seems.
I made a query and logged a case Dear Cell C customer, please receive feedback for case no. *** with Cell C regarding unauthorized debits they kept making on my account, the service center agent assured me that my R10 was accounted for and no arrears or bills would be made on my account. I was misled my CellC they billed me for the R10 I had already paid and tried to debit it without my approval I lodged another case today as I realised my amount due did not make any sense the lady Ntobi explained its for the R9. 99 that they tried to debit and I had already paid it. New case no:*** I will not be paying this R69. 99 again. I am afraid that CellC will keep debiting this R69. 99 again and again and I will always be in arrears, because of their lack of customer relations and ethics. I will not keep paying for debits I didn't authorize.
Thank you for contacting us.
The R10 payment has been received and allocated. Would you like to change the debit date?
^NT
Thank you for contacting us.
The R10 payment has been received and allocated. Would you like to change the debit date?
^NT
Why would you suggest I change my debut date because I had already change it?
Why would you suggest I change my debut date because I had already change it?
In future when you assist a query of a customer please understand what the problem is first and offer solutions based on the knowdge not what you are doing right now.
Please pass my review to a person who would be interested in helping me.
In future when you assist a query of a customer please understand what the problem is first and offer solutions based on the knowdge not what you are doing right now.
Please pass my review to a person who would be interested in helping me.
^NT
^NT