1 reviews | Active since Aug 2017

22 Oct 2024, 14:48

Cell c ****ming innocent people

Someone upgraded my contract *****ulently with Cell C and i logded a ***** case with them in 2023 Feb and i have followed up with them till today no one wants to help me the always send me pillar to post.

everypne i speak to they always open a new case telling me the last was was closed without telling me or giving me an update

this is a nightmare because they always debit on my account every month R 5000 claiming i owe them.

I DO NOT OWE CELL C

0
Replies (1)
Cell C
Cell C's reply22 Oct 2024, 14:53
Official
Dear Thobeka Mercy MaGate Ntuli

Thank you for reaching out to us. 

We sincerely apologize for the unpleasant experience you encountered. We will escalate this matter to our support team for prompt assistance and prioritization.

Please do expect our call shortly. 

Regards
Cell C | NT