Cell C milking us on prices
<p>So I've recently made a call to DSTV and spoke about 10 minutes and it costed R35. I called the call center and I was informed that DSTV is a special number and that's why it costs me R2,50 per minute. This is just pure daylight roberry, because all the big company call centers like Takealot.com also costs this rediculis high tarrif. Cell C knows people call these numbers and these calls usually takes about 10 minutes. This is sick. And besides that the signal is bad and also dropped calls is getting irritating.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
I did recive feedback from Cell C. Thank you. According to them the high cost is as a result of Telkom.
I did recive feedback from Cell C. Thank you. According to them the high cost is as a result of Telkom.