1 reviews | Active since Dec 2015
CELL C MILKING ME
This is my last resort, i've tried everything i colud think of ( send you emails, call you and also tweet you) but my problem that i first raised 5 months ago still hasnt been resolved.<br> <br> in may dis year i bought a contract with you guys, a smartda 1GB contract whereby you were supposed to debit me R 169 per month in return you give me samsung tab3 and 1GB day and 2GB night data( it was on promotion and the promotion was end at the end of june)<br> <br> but intead you are debiting me R200 per moth and giving me 512MB and 512MB night dat + 25 minutes, i didnt choose this option and it wasnt even there on your catalouge.<br> <br> i complained 5 moths ago and i was told that thats the contract tha i singed for but according to my knowledge i singed the contract for R169 per month.<br> <br> Then 3 of your consultants tha iv spoke to and all ur consultant incharge of you twitter account have failed to provide me with the copy of contract that they are claiming i have singed, the only contract that iv received is the one that is computer generated and doesnt have my signature on it. there one that that has my signature on it they always say the are waiting for it from head office and ive been waiting for 5 mon
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
