1 reviews | Active since Oct 2016
Cell C “migrated “ contracts with no clear explanations
Am very disappointed with how Cell C staff fail to clearly explain contracts and changes on the 28th of July I went to your store in Sandton city to what data deals you guys have that comes with the router and I was currently on a month to month sim deal giving me 10G day and 10G night for R149 a month and on the day took the same deal but adding a small difference because of the I think new instalment to be R179/R189 but I was told I would then start paying that amount in October or November but I wasn’t told it would change my current package which then I fail to understand why am paying R149 for only 10G day because the account was “migrated “ they said and am not sure it finished quicker than usual use which I went to the for clarifying no one able to help me was told I should come when the consultant that helped me with the new contract is there out of feeling inconvenienced I left my number to be contacted nothing till today I was there on Tuesday the 16th.
Thank you for the review.
We have received your query regarding the billing/migration of your data line.
Please respond via private reply with the Cell C/ID number in question so we can help.
^NZ
Thank you for the review.
We have received your query regarding the billing/migration of your data line.
Please respond via private reply with the Cell C/ID number in question so we can help.
^NZ
