1 reviews | Active since Nov 2014
Cell C MELINDA DLAMINI SO ******** AND RUDE
I called Cell C around 6pm on the 10th of April 2019 and my call was directed to a consultant by the name MELINDA DLAMINI (I have it all recorded). She was so rude when I asked a something she said during the call and treated me like a idiot and someone who is dumb. When I asked what she meant she just ignored my question and wanted to forward to call immediately. My mistake was asking a simple question because she said "Anything else before I transfer your call" but clearly she was not in any mood of talking.
Now why would Cell C hire such ******** and rude employees who treats customers like trash. Who else are we suppose to call when we have issues. As a customer something must be done with this girl treating people like ******* for not doing anything wrong. I am not happy with the service from MELINDA DLAMINI!!!
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
