1 reviews | Active since Dec 2016

15 Dec 2016, 18:39

Cell C mega dissapointment

<p>A year ago I called cell c applying for a contract, which I did not qualify for, I told them thank you, after about 6 months they began to call saying i owe them for the contract to which I tried to explain that I don't have, they then handed me over to their lawyers and I tried to explain that I have no contract, so after sharing my frustration on Facebook, they contacted me, this was in September, they informed me that the issue was fixed and that my name would be taken off the its within 6 weeks, only to find out today that none of that happened, needless to say I was more than mad, when I was trying to apply for something I needed only to find out that cell c says i owe them. </p>

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Replies (1)
Cell C
Cell C's reply16 Dec 2016, 09:19
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | DA

Best regards,